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How to order

from online

Just follow these simple steps:
1. Select your products from the category, ie. beef, lamb, pork, etc, then your product choice and quantity.

2. Add to Cart
To add an item to your basket simply click on the "ADD TO CART" button. You can see how many items are in your basket and the total cost (excluding delivery) at any time on the right navigation of each page.

3. Checkout
Finished shopping: Click "Checkout" and see your order summary. You will be able to amend your order.

4. Register or Login
Enter your email address - we will send an email to confirm your order details.
If we could not find an account for this email address:
a) Do you have an account? No (You can create one later)
b) Yes (Enter your password)
New customers, please enter personal details, ie. name, email address and password. These will be your login details for future orders - please remember to keep a record of these.

5. Delivery Address / Billing Address 
Enter a Delivery Address where the order is to be sent.
Please check 'Billing Address Same as Delivery Address' button, or enter your billing address (the payment card holder's address) - if different. 

6. Delivery Method
Select your delivery option from the list at the bottom of page. 

Standard - £10.00 this is for any package upto 14.99kg
Collection - Free. For those locals who prefer to shop online and are happy to collect from and pay in the Shop, during normal opening hours (please see below).
Gift Vouchers - Free. If ordering a Gift Voucher only - this will be sent by Post. Gift vouchers can be purchased and sent with your normal order - please select 'Delivery by Post'. 

8. Payment details
You will now need to enter your payment details to complete your order. You will then have a final chance to review and amend your order before payment is taken.

9. You will receive email confirmation of your and delivery information order by email.

Other options for your Order:
Order by phone 
Please call 01661 843 181 -  during normal opening times: 
Tuesday - Friday: 9.30am - 5.00pm, Saturday: 9.30am - 5.00pm, Sunday: 9.30am - 1.00pm
(Monday: closed all day)

By email:
Please note: emails will be responded to ASAP - however, this may be the next day or within 3 days at weekends.

By Post:
Robin and Caroline Baty
North Acomb Farmshop, Bywell, Stocksfield, Northumberland NE43 7UF

Please include all the information regarding which products you'd like to order - and please also include your phone number in case of queries regarding products or delivery.

Please contact us for details or if you have any questions.

Thank you

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